Lochview Medical Practice

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints policy

We make every effort to give the best service possible to everyone who attends the practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints policy

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form at the link ... [continue] How to register

Patient confidentiality

Lochview Medical Practice has a legal duty to explain how we use any personal information we collect about you, as a registered patient at the practice. Staff at this practice ... [continue] Patient confidentiality

Patient rights and responsibilities

You will be treated with respect and as a partner in your care. Being a partner means you have responsibilities too. We will: Ensure our patients have 24-hour access to medical ... [continue] Patient rights and responsibilities

Text reminder service

Text reminders are available for all appointments made in advance at the practice.  You will receive a confirmation of your appointment booking the same day and a reminder the day ... [continue] Text reminder service

Update your details

If you change name, address or telephone number, please let our receptionists know by attending the practice in person, writing to us or completing the online form below. If you ... [continue] Update your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures. The practice will request the removal of any patient ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 22nd October, 2014